FC Shakhtar Donetsk
Hear what our customers have to say...
Frequently Asked Questions
We aim to print all orders and ship them within 24 hours and generally this is the case. From there delivery is normally within 3-4 business days for the UK. For International deliveries this can slightly longer. Full details can be found in
our shipping policy.
Yes in most cases you can track your order, although this process various by individual carriers and by Country. But in general you will receive a Shipping Status email from us containing your tracking number within a couple of days
of your purchase where you can track the delivery status of your order via the carriers website or app. This will help you keep track of your order's journey right to your doorstep.
Yes, we deliver to more than 200+ countries worldwide and have local production in 32 countries thanks to our network of more than 130+ print partners, which means its more environmentally friendly and you get your order quicker.
We really value your satisfaction with our products, however currently we do not offer the option to return or exchange items, due to the fact that our products are printed specifically for each individual order and we do not hold products in stock. We do however carefully ensure the quality of our products before shipping, to provide you with the best possible experience. If you have any concerns or issues with your order, please contact our customer service team for assistance.